Services

ADMIRE Americas, S.A. offers a unique range of quality on-line real-time multilingual (English / Spanish / Portuguese) services and support for multinational corporations with customers across the Americas. Nestled between the two large continents of the Americas and with an untapped multilingual labor force, ADMIRE Americas, S.A. is uniquely positioned to service customers in the three primary languages covering North, Central and South America as well as the Caribbean Islands.

Help-Desk Tech Support Level 1

The Latin America region typically represents less than 10% of a high-tech company worldwide revenue, therefore while interesting and desirable, rarely does it justify a corporate multilingual tech center investment. Tech support in this region is often either outsourced to a third party or simply not provided. ADMIRE Americas, S.A. agents are high school graduates, and some with college credits, with technical computer literacy training and sharp cultural affinity to North America as well as Latin America.

Consumer Customer Care

ADMIRE Americas, S.A. customer service agents are mostly Costa Rican born exercising with ease the cultural cordiality of native Ticos? Many are native bilingual with Afro-Caribbean ancestry, study and work experience in the USA or with local American corporations.

ADMIRE Americas, S.A. customer care services include claim and account updates, enquiries, catalog orders, warranty support, order processing, customer profile database creation and updates, etc.